What personal information is collected from users of the Website or app?
When ordering or registering on the Website, users may be asked to enter an email address, credit card information or other details to help with the experience. Users can visit our site anonymously. However, some features of the Website may not be available to anonymous users. In addition, when you contact the Company by telephone, e-mail, in person, or through our website or app, you will be asked to provide consent to the collection of personal information if your personal information will help us deliver the information, products, or services you require.
What non-personal information is collected from users of the Website or app?
User information such as browser type, country of origin, operating system or other technical information may be collected in aggregate.
How does the Company use this information?
The Company may use the information collected in the following ways:
- To improve or personalize User experience.
- To improve customer service.
- To improve transactions processing.
- To send periodic emails.
How does the Company protect visitor information?
The Website utilizes appropriate data warehousing techniques, security, storage and processing measures to protect against unauthorized access of information gathered on the Website. Additionally, all transactions are processed through a gateway provider and are not stored or processed on our servers. However, the Company cannot guarantee or warrant the security of any information users transmit through the Website and users do so at their own risk.
Does the Website use ‘cookies’?
Users can choose to have your computer warn you each time a cookie is being sent, or disable all cookies. Doing so may disable some of the features that make the Website experience more efficient and some of the services may not function properly.
Third Party Disclosure
The Company provides your information to third parties only for purposes to which you have consented, and we require such third parties to keep your information confidential. In a few situations, the Company may be required to disclose your information without your prior consent. For example, the Company may disclose your information if we are required to do so by law, or if we believe in good faith that such disclosure is necessary to:
- comply with law or legal process
- protect and defend our rights and property, or the rights and property of a third party
- protect against misuse or unauthorized use of any of the Companyӳ products, services, or other proprietary materials
- protect the personal safety of any person
The Company will always try to provide you with prior notice of such disclosure; however, such notice may not always be possible or reasonable given the circumstances. Additionally, the nature of the services provided requires the routine use of your information in the provision of the services. Your personal information will only be used to the limited extent necessary to provide the services that you have requested, and may include the following uses:
- in connection with the delivery of relevant services by website hosting partners and other parties who assist us in operating the Website
- to allow third parties to provide products and services to us or to you, or to act on our behalf (this may include, without limitation, our authorization of such third parties to email our users regarding updates, surveys and other inquiries regarding their experience with our service)
- to allow for audits and surveys to, among other things, validate the size and composition of the users of The Company’s services, and understand their experience with The Company’s service.
Third party links
Occasionally, the Company may include or offer third party products or services on the Website. These third party sites have separate and independent privacy policies. The Company and Website, therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, the Company seeks to protect the integrity of the Website and welcome any feedback about these sites.
Protecting Children’s Privacy
The Website does not knowingly collect or maintain personally identifiable information from persons under 13 years of age, and no part of our Service is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access the Service at any time or in any manner.
Maintaining your personal information
If, for any reason, you wish to review your personal information that the Company has in its possession, you can contact us and we will be pleased to provide you with all your personal information that The Company has on file.
Sometimes, it will be necessary for you to update your personal information the Company has on file. For example, if you move or change residence, you must update your information in order to keep receiving the services provided by the Company. In many cases, you will be able to do so by changing your personal settings on your account.
Additionally, you always have the choice of whether you wish to receive information ֠such as e-mail updates ֠from the Company. In some cases, you may do so simply by changing the preferences in the software application through which the Company provides the services.
If you do choose to opt out of communications respecting products and services provided by the Company, you may not obtain all the benefits we could otherwise provide, such as updates or warnings. The Company will not have any liability to you for your loss of those benefits or any negative effects respecting your use of the Companyӳ products or services.